How We Work
Our operating system, built out alongside your team
We start from the BioCreative OS, our standardized set of tools, skills and agents, refined across every build. Then we work with your team week to week to build out your custom build, and you own it from day one.
What's running from the first weeks
The database
Your market and your company's information, well structured in one database.
The right people
We seed it with the right people inside the accounts that matter.
The context
The knowledge your system runs on, laid down by our market research and design agents before the engagement begins.
The skills and tools
Ready-made skills and tools for outbound sending, classification and enrichment, and for building your app.
The surface and the first agents
We stand up the surface and the early agents that run the execution.
Step zero, then a standardized program
Before an engagement starts, we work with every client to understand what they want from their system. The rest of the program is standardized.
Before we start
We work with you to understand what you want from your system, show you what's possible, set a realistic timeline, and reach some early results.
We stand it up
The core pieces of the operating system, under the method.
We seed it
Always. Our own automation and research run first, and our life-sciences database gives you as much of your market as we already hold.
We build it with you
The goals, tools and data sources scoped in step zero come into the operating system piece by piece, refined while everything live keeps running.
You own it
The data, the database, the repository, the app, the agents and the reasoning behind them: yours from the first day, and yours if we ever stop.
LinkedIn and email, the first channels we turn on
LinkedIn and email are the two channels we turn on first, early in the engagement, with the custom messaging behind them. They're the core of the early deliverables.
Domains, warming and sending
We buy the dedicated domains, warm the inboxes and run the sending, and everything comes back into the system.
A good rep's daily activity
Standardized messaging guidelines at a conservative rate, the right people targeted, kept low and well within the platform's limits.
A person clicks send
The rep stays in the loop through the campaign's tasks. Each message is built on the account intelligence and the contact's signal.
Then we build it out with you, week to week
From there we work with your team week to week to refine it and build out your custom build, fully transparent about what we build.
- BioCreative
- Your team
- Together
Every engagement is custom, and you own it from day one.
This is how we work together. The operating system runs its own loop, from your goals, set with your team, to the next piece.
Three pieces, set up in your name
They're in every engagement, whatever else is chosen, because the method can't run without them. We name what we recommend, and we work within what you already run.
The context
The context, written as documents your team can read and correct.
- We recommend GitHub
- We also work within Google Drive, or wherever your documents already live
The data
Your market, your accounts and your own company's information, well structured in SQL.
- We recommend Supabase, for a standalone build
- We also work within Azure SQL or SQL Server, Google's databases, or really any database
Where it's built and run
Where the agents and surfaces are built and run, and where your application lives.
- We recommend Hostinger
- We also work within your Azure environment, drawing its context from there, or Google Cloud containers
Where it lives, what plugs in and who runs it are yours to answer, and can change later: our stack or your own environment; the core stack alone or plugged into your CRM; run by us, together, or by you with our support.
AI fluency comes with the operating system
Every package pushes AI fluency through all we do: full transparency on what we build, the build-along, and the BioCreative Academy's GitHub packages.
Your team builds along with us: your own context in GitHub, access to the tools, and lessons made for your team. We meet each person where they are, from chat to a full system.
It isn't an upsell. It's how we make sure you're never dependent on us.
How we work with you
Understanding first
Your market, your ideal client, your team and your commercial goals are understood and written down first.
Built on what's proven
Templates, skills and archetypes from the systems we've already built arrive with the engagement, so most of it is proven before the first meeting.
Transparent throughout
You see the work, the reasoning behind it and every result. There's no black box.
Terms that fit
A minimum engagement, then month to month. The proposal sets what's built and the price, with you.
The method behind it, and who it's for
Next step
Bring us your market. We'll show you the system.
Every engagement starts the same way: one working session on your market, your buyers and your goals, before anyone proposes anything.